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March 2009 |
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28/2/2009 ** RELAIS AND CHATEAUX HOTELS /WB/ ** WORLSPAN ANNOUNCES THAT RELAIS AND CHATEAUX HOTELS/WB/ HAVE UPGRADED TO INTEGRATED HOTEL SOURCE - MULTIPLE CURRENCIES 8 PLAN CODES AND ALTERNATE AVAILABILITY. FOR DETAILS SEE >INFO WBHSOURCE( 27/2/2009 ** PEGASUS - SYSTEM MAINTENANCE ** THE PEGASUS SYSTEM WHICH PROCESSES MANY OF WORLDSPAN*S HOTEL RESERVATIONS WILL BE PERFORMING ROUTINE MAINTENANCE BEGINNING 0100 ET MARCH 1 /0600 GMT/ AND ENDING AT APPROXIMATELY 0130 ET MARCH 1. DURING THIS TIME THE SYSTEM WILL BE UNAVAILABLE TO BOOK RESERVATIONS 26/2/2009 **PRICING DISPLAY SCREEN CHANGES RELEASE UPDATE** THE NEW LAUNCH DATE FOR THE WORLDSPAN PRICING DISPLAY SCREEN CHANGES IS MARCH4 2009. BE PREPARED - THE NEW PRICING DISPLAY SCREENS ARE PRELOADED. SIMPLY ADD AN #DN (E.G. 4P#DN) TO YOUR CURRENT PRICING ENTRY FOR A PREVIEW OF THE NEW SCREENS.
** HELI AIR WORLDSPAN IS PLEASED TO WELCOME HELI AIR AS A DIRECT SELL AND DIRECT ACCESS PARTICIPANT. FOR DETAILS SEE >INFO YO0( AND >HELP YO0(
** MALAYSIAN AIRLINES /MH/-DISPLAY AIRLINE OWNED PNR** MALAYSIAN AIRLINES NOW ALLOWS DISPLAY OF THE AIRLINE- OWNED PNR VIA DIRECT ACCESS. FOR DETAILS SEE >INFO MH0 PNR( 25/2/2009 ** WORLDSPAN TICKETING PFCS - UPDATE ** WORLDSPAN HAS VERIFIED THAT ONLY THE PFC DATA IN THE ARC AND BSP REPORTING FILES WERE IMPACTED AND DETERMINED THAT THE WORLDSPAN ELECTROMIC TICKET RECORDS AND THE ELECTRONIC TICKET RECORDS SENT TO CARRIERS WERE NOT IMPACTED. WORLDSPAN RECOVERED ALL INCORRECT DATA IN THE ARC FILES PRODUCED FEBRUARY 18-19-20 2009 AND PROVIDED THE CORRECTED FILES TO ARC ON FRIDAY AFTERNOON FEBRUARY 20 2009. WE CONTINUE TO MONITOR ANY ISSUES AFFECTING BSP CUSTOMERS.
** PRICING DISPLAY SCREEN CHANGES RELEASE DELAYED** THE LAUNCH OF THE WORLDSPAN PRICING DISPLAY SCREEN CHANGES SCHEDULED FOR TODAY (FEBRUARY 24 2009) HAS BEEN DELAYED. A NEW DATE WILL BE PUBLISHED AS SOON AS POSSIBLE. WE APOLOGIZE FOR ANY INCONVENIENCE. PLEASE NOTE- THE NEW PRICING DISPLAY SCREENS ARE PRELOADED. SIMPLY ADD AN #DN TO YOUR CURRENT PRICING ENTRY (E.G. 4P#DN) FOR A PREVIEW OF THE NEW SCREENS. 21/2/2009 ** WORLDSPAN TICKETING PFCS ** TICKETS ISSUED AND/OR STORED FOR FUTURE TICKETING BEGINNING WEDNESDAY 18FEB 2009 600AM (EST) MAY HAVE INCORRECT OR MISSING PFC DATA. TRAVELPORT IS WORKING TO IDENTIFY THE PROBLEM TICKETS AND SOLUTIONS FOR HOW TO CORRECT THE PFC AMOUNTS SENT TO ARC/BSP. PLEASE NOTE- THE TOTAL AMOUNT OF THE TICKET IS CORRECT -THE PFC DATA WAS PROPERLY RECORDED ON THE TICKET- BUT THE REPORTING FILE SENT TO ARC/BSP MAY BE INCORRECT. AS ADDITIONAL INFORMATION BECOMES AVAILABLE WE WILL ADVISE.
**TICKETLESS PAYMENT PARTICIPANT - SPIRIT AIR /NK ** WORLDSPAN WELCOMES SPIRIT AIR AS A NEW TICKETLESS PAYMENT PARTICIPANT. FOR MORE INFORMATION REFER TO >G/AIR/NK0( 20/2/2009 ** HILTON - SYSTEM MAINTENANCE /WEEKLY/ ** HILTON RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 22 0100 AM UNTIL 0300 AM ET (0500-0700 GMT). THE HOTELS AFFECTED ARE HILTON /HH/- HILTON INTERNATIONAL /HI/- DOUBLETREE /DT/ HILTON GARDENS /GI/. DURING THIS TIME THE SYSTEM WILL BE UNAVAILABLE TO BOOK RESERVATIONS.
** PROMUS - SYSTEM MAINTENANCE /WEEKLY/ ** PROMUS RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 22 FROM 0200 AM UNTIL 0300 AM ET (0600-0700 GMT). THE HOTELS AFFECTED ARE EMBASSY SUITES /ES/- HAMPTON INNS /HX/ AND UNAVAILABLE TO BOOK RESERVATIONS.
** PEGASUS - SYSTEM MAINTENANCE ** THE PEGASUS SYSTEM WHICH PROCESSES MANY OF WORLDSPAN*S HOTEL RESERVATIONS WILL BE PERFORMING ROUTINE MAINTENANCE BEGINNING 0100 ET FEBRUARY 22 /0600 GMT/ AND ENDING AT APPROXIMATELY 0130 ET FEBRUARY 22. DURING THIS TIME THE SYSTEM WILL BE UNAVAILABLE TO BOOK RESERVATIONS 13/2/2009 ** SYNXIS - SYSTEM UPGRADE ** SYNXIS RESERVATION SYSTEM WILL BE UNAVAILABLE ON SATURDAY- FEB 14 FROM 0700 AM ET TO 0900 AM ET /1200 - 1400 GMT/. GDS AND IDS BOOKINGS RECEIVED DURING THIS TIME WILL BE PROCESSED WHEN THE SYSTEM IS BACK ONLINE. CONTACT SYNXIS CUSTOMER CARE TOLL FREE AT 877-367-2269 WITHIN THE UNITED STATES.
** HILTON - SYSTEM MAINTENANCE /WEEKLY/ ** HILTON RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 15 0100 AM UNTIL 0300 AM ET (0500-0700 GMT). THE HOTELS AFFECTED ARE HILTON /HH/- HILTON INTERNATIONAL /HI/- DOUBLETREE /DT/ HILTON GARDENS /GI/. DURING THIS TIME THE SYSTEM WILL BE UNAVAILABLE TO BOOK RESERVATIONS.
** PROMUS - SYSTEM MAINTENANCE /WEEKLY/ ** PROMUS RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 15 FROM 0200 AM UNTIL 0300 AM ET (0600-0700 GMT). THE HOTELS AFFECTED ARE EMBASSY SUITES /ES/- HAMPTON INNS /HX/ AND UNAVAILABLE TO BOOK RESERVATIONS. 6/3/2009 ** SYSTEM OUTAGE - WIZARD APPLICATION** WORLDSPAN WILL HAVE A MAINFRAME SYSTEM OUTAGE ON FEBRUARY 7 FROM 2200-0500 ET(0300-1000 GMT) AFFECTING BOTH BRANDS AVIS AND BUDGET. AFFECTED AREAS INLCUDE AVIS EUROPE-AVIS INTL. AVIS CONNECT-AVR-BVR-WIZCOM-GDS/HOTELS-ADVANTAGE CARS-ETC./ AND OTHER CHANNELS BOOKING RENTALS AND RESERVATIONS THRU THE WIZARD APPLICATION. WE APOLOGIZE FOR ANY INCONVENIENC
** HILTON - SYSTEM MAINTENANCE /WEEKLY/ ** HILTON RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 8 0100 AM UNTIL 0300 AM ET (0500-0700 GMT). THE HOTELS AFFECTED ARE HILTON /HH/- HILTON INTERNATIONAL /HI/- DOUBLETREE /DT/ HILTON GARDENS /GI/. DURING THIS TIME THE SYSTEM WILL BE UNAVAILABLE TO BOOK RESERVATIONS.
** PROMUS - SYSTEM MAINTENANCE /WEEKLY/ ** PROMUS RESERVATION SYSTEM WILL BE UNAVAILABLE ON SUNDAY- FEB 8 FROM 0200 AM UNTIL 0300 AM ET (0600-0700 GMT). THE HOTELS AFFECTED ARE EMBASSY SUITES /ES/- HAMPTON INNS /HX/ AND UNAVAILABLE TO BOOK RESERVATIONS.
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